Automate intelligent feedback requests on Amazon, eBay, Trustpilot and more
Target positive feedback with smart selective requests.
Sell more with positive feedback
Improve your brand reputation on Amazon, eBay and your online store
Generate reviews while you sleep. Automate feedback requests on Amazon, eBay, cDiscount, Fnac and your online store. Improve your reputation and sell more with minimal effort.
Multichannel feedback management
Manage feedback for all your sales channels with one Feedback account.
As official developer partners with Amazon and eBay, Feedback complies with all marketplace feedback policies.
Grow positive feedback faster with insights
Monitor your response rates over time and measure the impact of your feedback strategy.
Pursue perfect seller metrics. See all your feedback scores at a glance.
Analyze the trends in your positive feedback scores.
Your latest reviews are displayed in your dashboard so you can respond quickly to negative feedback.
Create the perfect strategy that helps you increase positive feedback, improve your ranking
and beat the competition
Tailor your email messages to suit your business. Create templates, edit subject line, language, formatting. Make it work for you.
Refine your feedback strategy by testing message content. Run simple tests that improve your results.
Improve your response rates by using personalized tags that automatically insert customer details, product, order information and much more.
Offer a great customer experience by following up with helpful guides and resources to show your customer how to get the most out of your product.
Reward your loyal customers and send personalized Thank You messages that can be automated from your Feedback account.
Choose when customers receive your feedback requests. How long after order dispatch, delivery and time of day are up to you.
Get 5-star reviews by sending selective feedback requests on product orders that perform well. Exclude SKUs that have a poor feedback record.
Send requests to customers who have left positive feedback before, blacklist customers who have a history of negative feedback.
Reduce negative reviews by only sending feedback requests on orders that were delivered on time.
Connect with your eDesk to ensure that you don’t send feedback requests to customers who have raised a support ticket.
Get more reviews on Amazon, eBay and your online store
Wherever you sell online, automate your feedback requests with Feedback
Trusted by thousands of online retailers
facilitated this year